Frequently Asked Questions

 

Registration

All camp and class programs require a non-refundable deposit in order to enroll. The deposit is applied to the tuition. If registering for more than one program, or more than one child, please provide the appropriate deposits for each. Registrations will not be processed without the correct deposit amount.  In addition to tuition, families must maintain a Yearly Registration Fee of $35. For more information or to register with a credit card, please call the location nearest to you directly.  We accept Visa, MasterCard, and Discover. Sessions are 12 weeks long during the Fall, Winter, and Spring. Summer sessions vary in length. You must re-register before each session. No child is automatically re-enrolled in any session.

Tuition

All fees are due on or before your child’s first day of camp or class, unless you are on an installment plan.  This secures your child’s space at the specified time for the entire session.  Regardless of the billing option selected (session/installment), the full tuition for the session is required to be paid, and is non-refundable after the session begins.

Refunds

The minimum initial payment required at registration is a non-refundable deposit. All class fees are non-refundable & non-transferable once the class begins.  When you register for class, you are confirming for the full session. Regardless of the billing option selected (session/installment), the full tuition for the session is required to be paid, and is non-refundable after the session begins.

MakeUp policy

Parents have the ability to request a makeup class (using a Makeup Token) through the customer portal.  These makeup requests may be submitted the day prior to the requested class, and no earlier than that.  No makeup class is officially scheduled until approved by staff.  An email confirming the makeup enrollment will be sent to the main email address on file upon approval. 

If you wish to schedule a makeup before you have missed a class, a token will need to be manually created for you by our staff. On the parent portal you can schedule a "future absence". Once the future absence has been approved, a makeup token will be created for your use (this does not occur automatically, so we ask for at least one business day before you plan to use this token). 

Makeups can also continue to be scheduled over the phone, and will follow the same guidelines.

Important Points:

  • Makeups can only be scheduled for the same type/level of class as the absence. 

  • Each student is entitled to one makeup token per month, as needed.

  • All makeup tokens must be redeemed within the 12-week session; they do not transfer from session to session.

  • Makeup tokens expire 30 days after date of issue, and at the end of the session.

Cancellations

We reserve the right to cancel any class or camp, and a refund of tuition is guaranteed.  A minimum enrollment is required.

Attire

For compliance with safety regulations, it is mandatory that all students wear proper attire to class. Girls in Developmental classes - Leotards, exercise wear (no exposed midriff), or sweats, and bare feet. Girls in Recreational Classes - a leotard is preferred. Boys - Gym shorts or sweats, t-shirts, and bare feet. Long hair must be tied back. Please, no street clothes with buckles, buttons or belts; and no jewelry.